Solaris Wellness Space Privacy Policy

Effective Date: February 16, 2026

At Solaris Wellness Space, privacy is part of the experience.

We are committed to protecting your personal information with the same care and intention that defines every session within our space. This Privacy Policy explains how we collect, use, safeguard, and respect your information when you visit our website, book services, or receive services at our studio.

By using our website or services, you agree to the practices described below.

Information We Collect

To provide a seamless and safe experience, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Billing address
Payment information

Wellness & Health Information

Health disclosures
Contraindications
Signed consent and waiver forms

While Solaris Wellness Space is not a medical provider subject to HIPAA regulations, we treat all health-related information with strict confidentiality and discretion.

Payment Information

All payments are processed through secure, encrypted, PCI-compliant third-party providers (including Square and Wix Payments, as applicable).
We do not store full credit or debit card numbers on our internal systems.

How We Use Your Information

Your information is used solely to:

Schedule and manage appointments
Provide safe infrared sauna services
Process payments and memberships
Communicate confirmations and essential updates
Send optional wellness communications (with consent)
Improve our services and website functionality

We do not sell, rent, or trade your personal information.

Email & Communications

You may receive:

Appointment confirmations
Billing notifications
Studio policy updates
Optional wellness insights or promotional communications

Marketing emails may be unsubscribed from at any time.
Transactional messages related to active bookings or memberships will continue as necessary for service fulfillment.

Financial Security

We prioritize financial security through encrypted systems and trusted payment processors.

Solaris Wellness Space:

Does not store complete card numbers
Does not have direct access to full payment credentials
Uses secure booking and payment platforms

Recurring billing is authorized at the time of membership enrollment.

Confidentiality & Data Protection

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Access to client information is limited to authorized personnel and is used strictly for operational and safety purposes.

While we take reasonable precautions, no online transmission or digital storage system can guarantee absolute security.

Information Sharing

We may share information only when necessary:

With secure payment processors
With scheduling or booking software providers
If required by law
To enforce studio agreements or recover unpaid balances

We never sell personal data.

Website Cookies & Analytics

Our website may use cookies and similar technologies to enhance your browsing experience, improve website functionality, and understand how visitors interact with our site.

Cookies are small data files stored on your device that help us:

Remember preferences
Analyze website traffic and performance
Improve user experience

We may use built-in analytics tools provided by our website platform (Wix) to monitor general usage patterns. These tools collect non-personally identifiable information such as browser type, device type, pages visited, and time spent on the site.

You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website features.

Data Retention

We retain client records, signed waivers, and financial documentation for liability protection and compliance with applicable Illinois laws.

Records are maintained only for as long as reasonably necessary to fulfill operational, legal, and regulatory requirements.

Your Rights

You may request:

Access to your personal information
Correction of inaccurate data
Deletion of records not legally required to be retained

Requests may be submitted using the contact information below.

Contact Information

Solaris Wellness Space
207 S Emerson St, Unit N
Mount Prospect, IL 60056
solariswells@protonmail.com
224-478-5874